GENERAL RENT CONDITIONS
BOOKING / PAYMENT
When you have chosen your accomodation of interest the easiest way to process your booking, is getting directly in contact with myself. Just send me an e-mail or call. Based on your request I can immediately inform you about the availability of your object of interest for the desired time period. Having done this you can effect your booking which is going to be confirmed by prompt return. This, including all payment related terms like corresponding bank account to which the deposit is kindly to be transfered. As soon as the payment transfer is confirmed your booking is definitively confirmed and you subsequently receive a lease contract which you are asked to sign and return. Approximately one month before setting out your journey you will receive a detailed description how to arrive. The balance payment is to be effected when moving into the rental property, as cash payment respectively against credit cards, where indicated. Some owners ask for payment in advance. In this case it is ask in the house description.
LEASE CONTRACT / WITHDRAWAL
The contract is reached between the tenant and the owner of the flat or house when the transfer of the deposit is confirmed. In case of non fulfilment the owner is legitimated to withdraw from the contract or to claim damages because of non-fulfilment. If the owner was able to rent the accomodation to a third party, the effected deposit (deducted the administrative charges) are being re-transfered. In case no substitue should be found for renting the accomodation, the tenant applies the following cancellation charges:
Withdrawal up to 90 days before arrival: 25% of the total price
Withdrawal up to 60 days before arrival: 50% of the total price
Withdrawal up to 30 days before arrival: 80% of the total price
Withdrawal after the last mentioned date: 95% of the total price
At the moment of booking, we highly recommend our clients to stipulate an insurance policy, which covers cancellation expenses in case of need.
in some citys in tuscany you have to pay a turist tax. Unfortunatly there is no uniform regolation where and how much you have to pay. The owner of the holiday house will advise you ad your arrival about it.
DOMESTIC ANIMALS (also where allowed please advise that you travel with your pet):
Your animal must not, for any reason, disturb the other clients in case you are in an agriturismo or apartment
Animals are not allowed in the swimming pool. If it happens that your pet goes into the pool, you will be billed for the “ extraordinary cleaning” of the pool (additional chlorine, time engaged for the cleaning, all to be calculated when the extra work is terminated).
Your animal must be regularly accompanied outside the property for it's “ natures needs” (evacuation), be careful that your pet does not dirty the areas used in common with the other clients. If it should happen that your pet dirties inside the property, or inside the paths near the property, you must take care of removing it and cleaning the spots.
Keep your animals off of chesterfields and beds, otherwise you will be billed for the necessary extra cleaning (for hairy bankets, dirty bed spreads, etc.).
You must bring with you your pets own bed and it's own bowls for food and water. You must not use the kitchen dishes nor the house linen for your animal.
BEGINNING AND END OF STAY
The stay normally begins on a Saturday and unless there is no other notification, finishes on Saturday. Generally, accomodation is available normaly from 2 pm and must be vacant by 10 am on the day of departure (if there is an different time you see it in the house description). If for any reason you will be late in terms of day or time of arrival, you are kindly requested to communicate directly to your accomodation or to myself.
Most of the holiday homeowners do require a deposit charge which payment has to be effected in cash upon your arrival. At the end of your stay, after duly return of the accomodation, this deposit charge will be refunded. In case of complaints, please directly contact the responsible person or the owner himself, in an attempt to reach a quick solution. Please also be informed that you will be hold responsible for all dammages caused by yourself and you are urged to report to the house owner immediately.
The indicated rental prices do refer to a full week (generally from Saturday to Saturday) and per apartment; i.e. not per person.
During the low season the arrival and departure day may vary upon request.
Please keep in mind that the number of persons and pets stated in the contract, should not be exceeded.
I wish to inform you that the mediation of all accomodations shown under „exclusive tuscany“, is on behalf of the estate owners.
Will be operating upon request during the cold season and the cost will generally be calculated based on the consume.
ELECTRICITY / WATER / GAS:
Are sometimes included in the price and for some accomodations you have to pay electricity extra.
In Tuscany, there are often no or limited mobile phone reception, particularly in rural areas and in houses outside the localities.In Tuscany, there are often no or limited mobile phone reception, particularly in rural areas and in houses outside the localities. If a mobile phone reception is important, I would be happy to tell you whether the chosen holidayhome is the best
In some houses internet is available. If this time does not work, do not be angry at us but at the provider.
In some houses especially in the country there is very slow internet and only to a limited extent.
Always the Internet is not suitable for downloading movies or playing games online.
But here again, one can not apply a right of reduction.
Exemption from liability
Tuscany Exclusive makes every effort to ensure the accuracy of the information published on our website. We cannot be held responsible for any errors, omissions or changes that may have occurred.
Tuscany Exclusive does not accept responsibility of the accommodation featured on the site. If during the course of your stay you have any reason for complaint, you must contact the owner of the property or myself in order to take the according action. If your booked house can not be used for any reason beyond our force like war, fire, water, loss od electricity, etc. we will try to find an appropiate substitute. However the liability will be limited to the amount already paid by the tennant.
Neither me nor the property owner will accept liability for any loss, theft or damage of your personal goods ocurred during your stay. We cannot be held responsable either for any kind of accidents and/or personal damage within the property and the plot.
Possibility of mending
The tenant is obliged to control the property and its furnishing and equipment and inform the owner of the property or Tuscany exclusive about any damages within 24 hours in order to facilitate the possibility of mending or repair. Any complaints reported later than that cannot be considered.
The tenant has to take the maximum care of the house and its inventory and will be held liable for all damages caused by himself or his/her co-tenants. Al damages have to be reported inmediately to the property owner or Tuscany exclusive.
Exemption from liability
"Tuscany exclusive" makes every effort to ensure the accuracy of the information published on our website. We cannot be held responsible for any errors, omissions or changes that may have occurred.
"Tuscany exclusive" does not accept responsibility of the accommodation featured on the site. If during the course of your stay you have any reason for complaint, you must contact the owner of the property or "Tuscany exclusive" in order to take the according action. If your booked house can not be used for any reason beyond our force like war, fire, water, loss od electricity, etc. we will try to find an appropiate substitute. However the liability will be limited to the amount already paid by the tennant.
Neither "Tuscany exclusive"nor the property owner will accept liability for any loss, theft or damage of your personal goods ocurred during your stay. We cannot be held responsable either for any kind of accidents and/or personal damage within the property and the plot.
All external links have been checked but we cannot accept any liability for the correctness or content of these websites. We expressivly dissociate from any content on these website that are illegal or politically incorrect. If you discover that any of the links on this website lead to such a page, please give us a short notice.
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